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Education and Sensitization Programmes
The GSA upholds the need to sensitize and empower shippers, the business community as well as shipping and logistics service providers in order to assist them improve upon their knowledge and skills and also adopt best business practices.
Facilitation of Transit Trade
The GSA is one of the designated agencies in Ghana that is tasked with the duty of promoting the use of Ghana’s corridor by landlocked neighbours for their transit cargoes
As part of efforts at finding solutions to the problems confronting shippers and shipping service providers the GSA undertakes varied advocacy techniques such as writing position papers, holding seminars targeted at either supporting or adopting a policy, convention and legal regime or contesting a certain course of action.
Legal advice and Arbitration Services
We provide legal advice and arranging some level of legal assistance for shippers with legitimate shipping claims. It also mediates between users and providers of shipping services on legitimate shipping trade disputes that are referred to it
Information Dissemination Services
The quarterly journal – Shipping Review carries educative incisive articles on topical issues of the shipping and logistics industry.
We provides advisory services to importers, exporters and the shipping community free of charge. Shippers walk into the offices of the GSA on daily basis seeking advice on various issues concerning their businesses.
Shipper Representation Services
The GSA negotiates freight and port charges of shipping service providers such as freight forwarders and shipping lines on behalf of shippers.
Resolution of Shipment Complaints
Intervening, investigating and finding solutions to shippers’ challenges and complaints on daily basis in respect of Loss/damage to cargo; Cargo insurance claims; late arrival of shipping documents; Illegal charges levied on shippers
The GSA undertakes appropriate research and analysis on the transport and logistics sector to influence policy and legislative issues affecting shippers’ interest. The findings of most of the studies are readily made available to shippers and government or private agencies for planning and policy making purposes