The GSA upholds the need to educate and sensitize shippers, the business community and maritime service providers in order to assist them improve upon their knowledge and skills and also adopt best business practices.[..]
The GSA also arranges some level of legal services for shippers with legitimate maritime claims. It mediates between users and providers of shipping services on legitimate shipping trade disputes that are referred to it.
The GSA has established Shipper Complaints and Support Units at strategic points of the countryâ€™s entry points in order to provide real-time assistance to shippers who use those points and find solutions to challenges[..]
In accordance with the Ghana Shippersâ€™ Authority Regulation, 2012, (L.I.2190) which mandates the Authority to negotiate charges with service providers on behalf of shippers, the Authority has successful engagedÂ [..]