Open Fora for Trade Associations

The GSA regularly holds open fora in order to interact with importers, exporters and traders at their trading localities to learn of problems confronting them in their day-to-day business transactions.

The fora facilitate interactions between importers, exporters and the major stakeholders or service providers who they encounter in their trading activities. It also affords traders the opportunity of asking questions and seeking clarification to issues bothering them with regard to processes at the country’s entry points, trade requirements and policies, among others. Again, shippers seek relevant advice and information at these fora to enable them obtain quality service from service providers.

Resource persons from organizations such as Ghana Ports and Harbours Authority, Destination Inspection Companies, Shipping Agencies, Ghana Community Network Systems (GCNet), the Police Service, Customs Division of Ghana Revenue Authority, Customs Brokers Association of Ghana, Ghana Institute of Freight Forwarders, and other stakeholders have been addressing shippers at the fora.

Maritime Seminars and Workshops

The GSA upholds the need to educate and sensitize shippers, the business community and maritime service providers in order to assist them improve upon their knowledge and skills and also adopt best business practices. The education programmes take the form of maritime seminars, conferences and workshops.

Topics discussed at these programmes go beyond shipping related areas to include import and export financing, marine insurance as well as general principles of marketing, business management and the application of modern technologies.

The programs are held across the nation and some of them include:

Seminars for the Media

The GSA has identified media personnel as crucial partners in communicating its messages to the shipping community and general public. Consequently, it has been holding Maritime Transport Seminars for journalists and media practitioners at various locations around the country.

Seminars for Judges

This is held for Judges of the Superior Courts of Ghana, annually. The purpose of these Seminars is to regularly update the knowledge of the Judges on current developments in international maritime law and also to strengthen the nexus between maritime commercial interests and the judiciary. The tenth in the series of Maritime Law Seminars was held in October 2014 at the Coconut Grove Regency Hotel in Accra.

Information Centres

The GSA is establishing Information Centres at vantage locations around the country to assist shippers’ access business information and to communicate with their partners locally and abroad.

The information centres are designed to provide shippers access to information through the use of the Internet facilities at the centres. One of the Centres has been opened at the GSA’s Takoradi branch office and is being patronized by the business community there.


More Services

Haulage Workshops Drivers

These are held to build the capacity of road cargo transporters, owners of haulage trucks and their drivers. The workshops which are held all over the country are intended to educate shippers, transporters, haulage truck drivers and their owners on the rules and regulations governing the transportation of cargo ...

Read More
Haulage Workshops DriversHaulage Workshops Drivers

Improved Road Transport Governanc

The GSA is in collaboration with the West Africa Trade Hub in conducting the Improved Road Transport Governance (IRTG) research project. The IRTG research project is designed to gather and analyse information on the cost of delays ...

Read More
Improved Road Transport Governance (IRTG)IRTG

Education

The GSA upholds the need to educate and sensitize shippers, the business community and maritime service providers in order to assist them improve upon their knowledge and skills and also adopt best business practices. The education programmes take the form of maritime seminars, conferences and workshops.

Read More
EducationEducation

Shipper Complaints and Support Units

The GSA has commenced the establishment of Shipper Complaints and Support Units at strategic points of the country’s entry points in order to provide real-time assistance to shippers who use those points and find solutions to challenges confronting them in the course of their business transactions.

Read More
Shipper Complaints and Support UnitsShipper Complaints and Support Units

Legal Assistance

The GSA also arranges some level of legal services for shippers with legitimate maritime claims. It mediates between users and providers of shipping services on legitimate shipping trade disputes that are referred to it.

Read More
Legal AssistanceLegal Assistance

Freight Negotiation

The GSA also negotiates Freight and Port charges on behalf of shippers. For instance, it teams up annually with the Cocoa Marketing Company to negotiate freight rates and other conditions of shipment (for transporting cocoa beans abroad)....

Read More
Negotiation of Freight and Port charges Boankra